01
The clinic platform
Records, prescriptions, scheduling, payments, staff and onboarding — everything a small practice runs on during the working day. Our first pilot practice is starting on it now.
IfeOS Health runs the practice — patients, appointments, signed notes, prescriptions, payments — then carries that same record outward: video consultations, a patient portal, a clinician network, fulfilment. Our first practice is starting on stage one now.
Our first practice is starting on it this month, not on a demo dataset.
Multiple branches, multiple specialties and country-aware contact details from the first line of code.
Notes that cannot be rewritten after signing, hosted in the EU, backed up nightly to separate storage.
Virtual care in Africa is mostly being built from the insurer's side, bolting a consultation onto whatever system a clinic already has. That ordering decides what such a system can ever become.
A telehealth app sits beside the clinic's existing records. The consultation happens in one place and the note lives in another, if it gets written down at all. Connecting the two is a project, and the patient's history stays split in half.
IfeOS Health is the system the clinic works in all day. When care leaves the building it leaves from there, so a remote consultation lands in the same chart as the one before it, signed by the same practitioner, under the same record number.
Three moments from a working day, in the shapes IfeOS Health actually uses. The clinic and the patients are invented.
Every branch's appointments in one place. Book, reschedule and cancel; mark a patient arrived; move them into consultation. A practitioner cannot be double-booked, and bookings follow each practitioner's own hours and days off.
When a practitioner signs a consultation note it closes. Nothing can be edited or deleted after that. A correction is added underneath as an addendum with its own time and signature, so the record shows both what was written and what was changed.
Medication and spectacle prescriptions, issued from a signed consultation as a PDF ready to print, carrying the branch's own name, contact details and logo.
Stage one is what a practice works in today. The rest is the direction, in the order we intend to build it — each stage producing what the next one needs.
Records, prescriptions, scheduling, payments, staff and onboarding — everything a small practice runs on during the working day. Our first pilot practice is starting on it now.
Video consultations, a patient portal, appointment reminders and invoices. This is where the mission stops being internal software.
Today an appointment can be marked as video and carry a meeting link from the clinic's own account, which goes out with the patient's confirmation. The portal, the reminders and the invoices are next.
Practitioners on the platform take remote consultations beyond their own clinic, so a patient is not limited to who happens to work nearby.
Licensing comes before code here. Remote practice is regulated at the practitioner level, and we will have those answers in writing before this ships.
A consultation that ends in a prescription should end in medicine the patient actually receives. Pharmacy delivery, lab orders and results back into the chart, and claims to health insurers.
Insurers, employers, pharmacies and fintechs launch virtual care under their own brand, on our clinicians and our platform. Care becomes something any organisation can offer, rather than a company it has to become.
The clinicians who already exist have to become reachable by more people than can physically travel to them. That is what telehealth is for, long before it is a video call.
Figures: World Health Organization Regional Office for Africa.
A remote consultation is only as good as the record behind it. With no history to read, a clinician at a distance is guessing, and the visit has to happen again in person anyway.
So the gap does not close by bolting a consultation app onto the side of a practice. It closes when the practice's own records are complete and trustworthy enough to be consulted from anywhere. That is why we started inside the clinic and are building outward, rather than the other way round.
IfeOS Health is built by Zypa Tech Limited. It began with something smaller than a market statistic: people crossing a city, losing a day's wages and sitting in a waiting room, to be told they were fine.
We are adding a small number of practices alongside the pilot — general, optical and dental, from a single practitioner to a handful, with a front desk and maybe a second branch. If that sounds like yours, tell us how it runs today.